After a week of orienting to the Emergency Department, I started in on my project in earnest this week. The objective of identifying opportunities to improve the process, and thus create more capacity, was met with enthusiasm almost uniformly. I was able to complete several process mapping sessions this week � with the accounts staff, medical officers and front line nurses, all of whom seemed excited...
Process Mapping in Ghana
Having been here a week, my work is well underway and am sadly realizing a lifetime of dedication to this emergency department couldn't accomplish what I was hoping to do in a few weeks. Ghana itself is amazing � although some things, like the incessant honking from the Ghanaian trotros (shared ride cabs), 80 degree nights (and 95 degree days), and constant call of �obruni� (the...
